A system that turns customer messages and daily requests into clear tracking
ClientFlow by RAWABAT helps your company receive WhatsApp messages, organize them into requests and cases, track ownership, and connect everything to a simple dashboard for teams and management.
When messages increase, chaos begins
Many companies rely on WhatsApp, but without a clear system it becomes difficult to organize requests and track every customer case.
Unclassified messages
Requests, inquiries, and complaints all sit inside the same chats.
Lost requests
It becomes hard to know what is open and who owns it.
Manual follow-up
Teams spend time reminding, collecting, and updating manually.
No management visibility
There is no clear view of volume, status, and performance.
ClientFlow organizes the journey from first message to request closure
Instead of treating WhatsApp as only a chat channel, ClientFlow by RAWABAT turns it into the entry point of an organized tracking system. Every message can become a request with an ID, status, owner, attachments, and follow-up history.
- Receive customer and request data from WhatsApp or forms.
- Classify requests by service type or industry.
- Show status inside a clear operational dashboard.
- Make follow-up easier for both teams and customers.
The customer starts from WhatsApp or a website form.
Required data is collected and linked to the case.
The team sees the request, status, and attachments.
Management tracks performance and open requests.
A simple journey for customers and teams
The experience is designed to be easy for customers, organized for teams, and useful for management.
WhatsApp Message
The customer sends a message or selects from a menu.
Service selection
The system guides the customer based on request type.
Data & attachments
Required data, images, or files are collected when needed.
Case creation
The request becomes a clear case inside the system.
Dashboard
Teams and management track cases and results.
Everything needed to turn communication into organized operations
Features are customized based on the company’s activity and operational size.
WhatsApp Flows
Simple flows for requests, inquiries, and complaints.
Request Tracking
Every request has an ID, status, and clear ownership.
Attachments
Receive images and files and link them to cases.
Dashboard
A clear dashboard for teams and management.
Status Updates
Know the current status of every request.
Team Assignment
Assign each request to the right team or person.
Reports
Reports that show performance and operational pressure.
Multi-Industry
Customizable for healthcare, restaurants, stores, and services.
ClientFlow Health Care
In healthcare and insurance, ClientFlow by RAWABAT can manage inquiries, medical approval requests, attachments, status tracking, and complaints through WhatsApp and dashboards.
- Medical approval request with clear steps.
- Receive medical images and files.
- Request ID and status tracking for the customer.
- Dashboard showing cases and operational load.
ClientFlow can be customized for your business
Healthcare & Insurance
Approvals, inquiries, attachments, and complaints.
Restaurants
Orders, menus, confirmations, and follow-up.
E-Commerce
Orders, shipping, returns, and support.
HR & Recruitment
Candidate intake, screening, and interview follow-up.
Service Companies
Maintenance requests, visits, and service evaluation.
Clinics
Bookings, inquiries, and initial patient files.
Real Estate
Lead intake and interested customer follow-up.
Custom Operations
Any process based on repeated messages and requests.
Need a ClientFlow version for your company?
Share your business type and request volume, and we will suggest a practical flow that fits your operations.